Support
Context Help
If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will show up. It contains detailed info about all the actions that you can carry out on that particular page. Each pop-up menu opens on the same page so that you can swiftly return to your work.
Video Tutorials
We have a vast selection of tutorial video clips describing how to work with our hosting Control Panel. They're meant for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step instructional videos.
F.A.Q.
If you can't find the answer you need, take a peek at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual users and provides practical solutions. We frequently "revamp" our FAQ database with new questions & answers so as to encompass all the innovations and new additions to our platform.
Ticketing System
If you still can't find the solution you searching for in the FAQ section either, you can touch base with our fantastic team of customer service technicians available 24x7x365 and ready to help you with any query. Each support ticket you send will be replied to within 60 minutes (the average response time is about twenty minutes), so you will never have to wait a long time to get an answer to your question.